Bob Howard Parts Distribution Center is a reputable and well-established brand known for providing high-quality parts distribution services. With a solid reputation in the industry, the center has been serving customers with top-notch products and outstanding customer service. The brand is committed to ensuring that customers receive accurate and reliable parts for their needs, and they take pride in their efficient distribution process. Bob Howard Parts Distribution Center strives to meet the needs of their clients by offering a wide range of parts and ensuring timely and efficient delivery. With a focus on excellence and customer satisfaction, the brand has garnered positive reviews and a loyal customer base. As a trusted name in the parts distribution industry, Bob Howard Parts Distribution Center continues to uphold its commitment to quality and reliability.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- LGBTQ+ friendly
- Cheques
Reviews
I don't know about the employees at the main counter, but the staff at the will call pick up counter are great. Very friendly and had all the correct parts I ordered online. There was a long line when I arrived , but they got us out of there fairly quickly. Will do business with them again. Best line of communication with BH PDC is through their website. They responded to my questions fairly quickly.
Excellent parts purchasing experience! Quentin went above and beyond. Confirmed my part number and then sent me a photo of it for my peace of mind before shipping it. He even shared enthusiasm for my choice in automobiles!
So apperantly you can't buy from these guys while using your VPN. Bunch of nonsense. I have to turn off my VPN. No thanks.... I'm going some place else. Here's the email from them.
"Hello,
We are so sorry, but your order has been canceled due to your method of payment being at (HIGH-RISK)
Here are the following reasons the website cannot process your order:
1. There is a good chance that the customer's IP address is behind a proxy.
We do this for our customers safety only.
We are sorry that this has happened to you.
In this case, if you are using a VPN, turning it off and placing the order again should help it go through."
Terrible automated customer service. It tells you wait on line, someones recorded message says goodbye and hangs up. Or you can press one (1) after being hung up on and wait for seversl hours to a full day for someone to answer. You could drive over there 3 times, before someone answers!!
Ordered part last week , shows in stock, and no shipping status. Emailed PDC and told item will be shipped however still in stock. Tried calling PDC but no one answered. Thinking this might be a scam.
I recently had a disheartening encounter with an employee from Bob Howard Parts Distribution Center at my business. As professionals, we informed the individual that the product he had purchased was incompatible with his motorcycle. Instead of appreciating the guidance, he responded with condescending remarks and demeaned my staff. As a local guide, it's my duty to ensure fellow businesses and consumers are aware of such behaviors. I genuinely hope the company addresses this matter so other businesses don't have similar experiences.
Kelly and Larry are two great guys that greet and guide you in finding the right OEM part. I bought a reman Nissan Murano transmission during my last visit. Will be there for more Mopar and Toyota parts tomorrow. I highly recommend PDC for all your OEM parts needs.
I ordered a wheel from this place....it came without a box and was missing paint and dented lol. I did not accept the delivery of the wheel because of the damage and they charged me. Getting anyone on the phone is a pain...I just sit on hold forever.
I thought I might save some money but this has just ended up a giant pain in my butt.
Location
3501 N Santa Fe Ave, Oklahoma City, OK 73118, United States
Hours
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Monday
08:00 AM - 05:30 PM
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Tuesday
08:00 AM - 05:30 PM
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Wednesday
08:00 AM - 05:30 PM
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Thursday
08:00 AM - 05:30 PM
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Friday
08:00 AM - 05:30 PM
- Saturday Close
- Sunday Close
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